[hidden]{display:none!important}
:root{
  --ink:#16202c; --muted:#5d6b7a; --line:#e3e7ec; --bg:#f5f6f8; --card:#fff;
  --navy:#1a1c20; --navy-2:#2b2e34; --brand:#29abe2; --brand-dark:#1b7fb3; --brand-soft:#e6f5fc; --accent:#1f8a5b; --accent-2:#e9f6ef;
  --warn:#b4690e; --warn-bg:#fff6e6; --err:#b42318; --err-bg:#fdecea; --ok-bg:#e9f6ef;
  --in:#ffffff; --out:#e7f3ec; --radius:10px;
}
*{box-sizing:border-box}
html,body{margin:0}
body{font:14px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;color:var(--ink);background:var(--bg);display:flex;min-height:100vh}
a{color:var(--brand-dark)}
code{background:#eef1f5;padding:1px 5px;border-radius:4px;font-size:12.5px}
h1{font-size:22px;margin:0 0 4px}
h2{font-size:16px;margin:0 0 12px}
h3{font-size:14px;margin:0 0 8px}
.muted{color:var(--muted)}
small{color:var(--muted)}

/* Barre latérale */
.side{width:230px;flex:none;background:var(--navy);color:#cfd8e6;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.brand{display:block;padding:20px 18px 14px;text-decoration:none}
.brand img{display:block;width:150px;height:auto}
.brand small{display:block;color:#8e96a3;font-size:11.5px;letter-spacing:.08em;text-transform:uppercase;margin-top:8px}
.stripe{height:4px;background:linear-gradient(90deg,#29abe2 0 30%,#a87c51 30% 45%,#d81f5f 45% 60%,#8dc63f 60% 80%,#f7941d 80% 100%)}
.brand-mark{display:inline-grid;place-items:center;width:38px;height:38px;border-radius:9px;background:#fff;color:var(--navy);font-weight:800;font-size:13px}
.side nav{display:flex;flex-direction:column;padding:6px 8px;gap:2px;flex:1}
.side nav a{color:#cfd8e6;text-decoration:none;padding:9px 10px;border-radius:7px;display:flex;justify-content:space-between;align-items:center}
.side nav a:hover{background:rgba(255,255,255,.06);color:#fff}
.side nav a.on{background:rgba(41,171,226,.16);color:#fff;box-shadow:inset 3px 0 0 var(--brand)}
.badge{background:#e8b04b;color:#2b1d02;border-radius:10px;padding:0 7px;font-size:12px;font-weight:700}
.side-foot{padding:14px 16px;font-size:12.5px;border-top:1px solid rgba(255,255,255,.08)}
.side-foot a{color:#fff}

.main{flex:1;min-width:0;padding:22px 26px 60px}
.top{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:18px;flex-wrap:wrap}

.sim{background:var(--warn-bg);color:var(--warn);border:1px solid #f1d7a8;padding:8px 12px;border-radius:8px;margin-bottom:14px;font-size:13px}
.alert{padding:9px 12px;border-radius:8px;margin-bottom:12px}
.alert.ok{background:var(--ok-bg);color:#14583a}
.alert.err{background:var(--err-bg);color:var(--err)}
.alert.warn,.warn{background:var(--warn-bg);color:var(--warn);padding:9px 12px;border-radius:8px}

.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:16px}
.grid{display:grid;gap:14px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:16px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:12px 14px}
.kpi b{display:block;font-size:24px;line-height:1.2}
.kpi span{color:var(--muted);font-size:12.5px}

table{width:100%;border-collapse:collapse}
th,td{text-align:left;padding:8px 10px;border-bottom:1px solid var(--line);vertical-align:middle}
th{font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);font-weight:600;background:#fafbfc}
tr.unread td{font-weight:600}
tr:hover td{background:#fafcff}
.table-wrap{background:#fff;border:1px solid var(--line);border-radius:var(--radius);overflow-x:auto}

.pill{display:inline-block;padding:1px 9px;border-radius:12px;font-size:12px;font-weight:600;background:#eef1f5;color:#344154;white-space:nowrap}
.st-nouveau{background:var(--brand-soft);color:#11587d}
.st-contacte{background:#eef1f5;color:#344154}
.st-interesse{background:#e9f6ef;color:#14583a}
.st-rappel{background:#fff1dc;color:#8a4b00}
.st-inscrit{background:#1f8a5b;color:#fff}
.st-attente{background:#efe9fb;color:#4b2c8a}
.st-perdu{background:#f3f3f3;color:#888}
.dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:6px;vertical-align:middle}
.score{display:inline-block;min-width:34px;text-align:center;border-radius:6px;padding:1px 6px;font-weight:700;font-size:12px;background:#eef1f5}
.score.hot{background:#fde3d9;color:#a3360f}
.score.warm{background:#fff1dc;color:#8a4b00}

/* Formulaires */
label{display:block;font-size:12.5px;color:var(--muted);margin-bottom:10px}
input,select,textarea{display:block;width:100%;margin-top:4px;font:inherit;color:var(--ink);padding:8px 10px;border:1px solid #cfd6df;border-radius:7px;background:#fff}
textarea{resize:vertical;min-height:70px}
input:focus,select:focus,textarea:focus{outline:2px solid #b9cdf0;border-color:#8eacdf}
.row{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end}
.row>*{flex:1;min-width:140px}
.inline{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.inline>label{margin:0}
.check{display:flex;gap:8px;align-items:center;color:var(--ink);font-size:13.5px}
.check input{width:auto;margin:0}

.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--brand-dark);background:var(--brand-dark);color:#fff;padding:8px 14px;border-radius:7px;font:inherit;font-weight:600;cursor:pointer;text-decoration:none;white-space:nowrap}
.btn:hover{background:#166994}
.btn.wa{background:var(--accent);border-color:var(--accent)}
.btn.wa:hover{background:#18744c}
.btn.ghost{background:#fff;color:var(--ink);border-color:#cfd6df}
.btn.ghost:hover{background:#f3f5f8}
.btn.danger{background:#fff;color:var(--err);border-color:#efc2bd}
.btn.sm{padding:4px 10px;font-size:12.5px}
.btn[disabled]{opacity:.5;cursor:not-allowed}

/* Fiche lead */
.lead-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:16px;align-items:start}
.thread{background:#eef0ea;border:1px solid var(--line);border-radius:var(--radius);display:flex;flex-direction:column;height:calc(100vh - 170px);min-height:480px}
.thread-head{background:#fff;border-bottom:1px solid var(--line);padding:10px 14px;border-radius:var(--radius) var(--radius) 0 0;display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap}
.msgs{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:6px}
.msg{max-width:72%;padding:7px 10px 5px;border-radius:9px;background:var(--in);box-shadow:0 1px 0 rgba(0,0,0,.06);white-space:pre-wrap;word-wrap:break-word}
.msg.out{align-self:flex-end;background:var(--out)}
.msg.sys{align-self:center;background:#fff8e6;color:#6b5100;font-size:12.5px;max-width:90%;text-align:center}
.msg .meta{display:block;font-size:11px;color:var(--muted);text-align:right;margin-top:2px}
.msg .meta.fail{color:var(--err)}
.msg img,.msg video{max-width:260px;border-radius:6px;display:block;margin-bottom:4px}
.msg audio{width:240px}
.msg .tpl{font-size:11px;color:#14583a;font-weight:700;display:block}
.composer{background:#fff;border-top:1px solid var(--line);padding:10px;border-radius:0 0 var(--radius) var(--radius)}
.composer textarea{min-height:56px;margin:0}
.composer .tools{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px;align-items:center}
.composer .tools select{width:auto;margin:0;padding:5px 8px}
.window{font-size:12px;padding:3px 9px;border-radius:12px;font-weight:600}
.window.open{background:var(--ok-bg);color:#14583a}
.window.closed{background:var(--warn-bg);color:var(--warn)}

.side-col{display:flex;flex-direction:column;gap:12px}
.kv{display:grid;grid-template-columns:110px 1fr;gap:4px 10px;font-size:13px}
.kv dt{color:var(--muted)}
.kv dd{margin:0;word-break:break-word}
.note{border-left:3px solid #d4dbe4;padding:4px 0 4px 10px;margin-bottom:10px;font-size:13px;white-space:pre-wrap}
.note small{display:block}
details summary{cursor:pointer;font-weight:600;font-size:13px;padding:2px 0}

.call-box{border:1px solid var(--line);border-radius:8px;padding:12px;background:#f9fbfa}
.call-state{font-weight:600;margin:6px 0}
.timer{font-variant-numeric:tabular-nums;font-size:20px;font-weight:700}

.auth{display:grid;place-items:center;background:var(--navy);background-image:linear-gradient(135deg,#1a1c20 0%,#23262c 60%,#1b2a33 100%)}
.auth-card{background:#fff;border-radius:14px;padding:28px;width:min(380px,92vw)}
.auth-card .logo{display:block;width:230px;max-width:100%;margin:0 auto 18px}
.auth-card h1{text-align:center;font-size:17px;color:var(--muted);font-weight:500;margin-bottom:18px}

.empty{padding:30px;text-align:center;color:var(--muted)}
.right{text-align:right}
.nowrap{white-space:nowrap}
.mt{margin-top:14px}
.mb{margin-bottom:14px}
.hint{font-size:12px;color:var(--muted);margin-top:-4px;margin-bottom:10px}
.swatch{display:inline-block;width:12px;height:12px;border-radius:3px;vertical-align:middle;margin-right:6px}

@media (max-width:1100px){
  .lead-layout{grid-template-columns:1fr}
  .thread{height:70vh}
}
@media (max-width:760px){
  body{flex-direction:column}
  .side{width:100%;height:auto;position:static}
  .side nav{flex-direction:row;overflow-x:auto}
  .side nav a{white-space:nowrap}
  .side-foot{display:none}
  .main{padding:14px}
  .g2,.g3{grid-template-columns:1fr}
  .msg{max-width:88%}
}
input[type=color]{height:38px;padding:3px;cursor:pointer}

/* v2 : profils, équipe */
.who{display:inline-flex;align-items:center;gap:6px;font-size:12.5px}
.avatar{display:inline-grid;place-items:center;width:24px;height:24px;border-radius:50%;background:var(--brand-soft);color:#11587d;font-weight:700;font-size:11px;flex:none}
.imp{background:#1b7fb3;color:#fff;padding:8px 12px;border-radius:8px;margin-bottom:14px;display:flex;justify-content:space-between;gap:10px;align-items:center}
.imp a{color:#fff;font-weight:700}
.role{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;padding:1px 7px;border-radius:10px;background:#eef1f5;color:#344154}
.role.admin{background:#1a1c20;color:#fff}
.bar{height:8px;border-radius:4px;background:#eef1f5;overflow:hidden;min-width:60px}
.bar span{display:block;height:100%;background:var(--brand)}
.rank{font-weight:800;color:var(--brand-dark);width:22px}
.late{color:var(--err);font-weight:700}
.timeline{font-size:12.5px;max-height:320px;overflow:auto}
.timeline div{padding:5px 0;border-bottom:1px dashed var(--line)}
.timeline b{font-weight:600}
.tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:14px}
.tabs a{padding:6px 12px;border-radius:16px;border:1px solid var(--line);background:#fff;text-decoration:none;color:var(--ink);font-size:13px}
.tabs a.on{background:var(--navy);color:#fff;border-color:var(--navy)}
.role{white-space:nowrap}
.team td.prof{min-width:240px}
.team td.acts{min-width:150px}
.team td.acts .btn{margin:2px 0;width:100%;justify-content:center}
.team td.acts form{display:block!important}
/* v3 : téléphone depuis le PC */
.phone{border:1px solid var(--line);border-radius:10px;padding:14px;background:linear-gradient(180deg,#f7fbfd,#fff)}
.phone-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:6px}
.chips{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:10px}
.chip{margin:0}
.chip input{position:absolute;opacity:0;width:auto}
.chip span{display:inline-block;padding:6px 11px;border:1px solid #cfd6df;border-radius:16px;font-size:12.5px;color:var(--ink);cursor:pointer;background:#fff}
.chip input:checked+span{background:var(--brand-dark);border-color:var(--brand-dark);color:#fff}
.chip input:focus-visible+span{outline:2px solid #b9cdf0}
/* v4 : SMS */
.msg .tpl.sms{color:#1b7fb3}
fieldset{border:1px solid var(--line);border-radius:8px;padding:10px 12px}
legend{font-size:12.5px;font-weight:700;color:var(--muted);padding:0 6px}